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1. MOE911 BASIC → Dispatch Skills

Legal Concepts (DS-22)


Description
Liability and Legal Responsibilities:

Understand the legal framework governing emergency services.

Learn about liability, confidentiality, and negligence specific to telecommunicators.

Explore the duty of care when handling emergency calls.

Documentation and Records:

Learn how to properly document emergency calls.

Understand the Freedom of Information Act (FOIA) and records retention requirements.

Comply with privacy laws while maintaining accurate records.

Course Length: 1hr CEU Credits: 1 Course Date: Course Location:

Content
  • Legal Concepts for 911 Dispatchers
  • Knowledge Check
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever